Mark is a 20-year veteran of the tourism and hospitality industry. Starting his career doing room service, washing dishes and carrying bags, Mark now works with some of the leading tourism corporations and destinations worldwide, providing advice on sustainable business practices, workforce development, strategic planning and market feasibility, investment attraction, risk management and experience development.
Since 2008, Mark has been the General Manager of Consulting for EarthCheck – Australia’s longest running dedicated tourism consulting firm servicing clients in over 70 countries.
Prior to joining EarthCheck, Mark had eight years with Tourism and Events Queensland in a number of senior positions including Regional Director, Destination Management. During his tenure at Tourism and Events Queensland, Mark managed a number of tourism ‘experience’ portfolios including drive tourism, cruise shipping, Bed and Breakfast and Education tourism. Mark has published a number of papers on drive tourism and worked across Australia on National Committees and projects in the field of road signage, touring and the drive market, culminating in the Premier’s Award for Excellence in Public Sector Management for the Queensland Drive Tourism Program – Stage One.